• We are making changes to the way we sell during the lockdown and are offering limited telephone support at this time. If you have an enquiry, please send an email to support@gracefruit.com. For updates on Covid-19 and its impact on our services please click here.

Covid-19 Information

Update 12.05.20 - We have limited telephone support at this time. Our phones are answered from 9am until 12pm, Monday to Thursday. If you have an urgent enquiry, please email support@gracefruit.com.

Update 08.04.20 - Orders are shipping as normal, but we are having problems sourcing some materials. A few items will be out of stock in the coming weeks and we are doing everything we can to restock them. We've also had to limit the pack sizes of more items. 

Update 28.03.20 - We are reducing the number of pack sizes we offer for each product to ensure all customers get the materials they need and to help us keep up with demand.

Update 19.03.20 - Due to a reduction in both office and warehouse staff, we have suspended our express shipping option. We are unable to offer collection from our premises. 

As a supplier of cosmetic chemicals and other products requiring carefulhandling, hygiene has always been at the forefront of Gracefruit Ltd’s company philosophy.

The worldwide outbreak of COVID-19 makes a clean environment, careful
handling of all our products and the health and safety of our staff and
customers more important than ever.

While continuing to offer customers the highest quality service, we will be
reinforcing our already stringent standards of hygiene throughout our

Due to disruption across Europe at this time we expect to see shipping
delays, and have removed our express shopping option from our website for
the time being. We will update with any new information as
promptly as possible.

Our carrier DPD is regularly updating details on their UK and EU services here and here.

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