DPD have restored road service to the EU, so we are able to ship to our EU customers. Unfortunately, the items we are able to export to the EU have changed. Please see our Brexit Information page for important information regarding EU shipping.
We have limited telephone support at this time. Our phones are answered from 9am until 2pm, Monday to Thursday. If you have an urgent enquiry, please email firstname.lastname@example.org.
We are aware this is a stressful time for everyone, and we are working hard to maintain high levels of service. Please be aware that some circumstances are out of our control, and staff are working as hard as they can to help. Please be kind.
Please see our Covid-19 Information Page for updates on our services as some may be limited at this time.
You can reach us during these hours on 01324 841353. Sometimes we help out in the warehouse and won't be near the phones. If this happens, please leave us a message and we'll call you back as soon as possible. Please note our holiday schedule as we will be closed on these dates.
Please take a moment to read our Terms and Conditions and our Delivery Information page as most questions are answered there. If you are writing to request documentation, please see our Documentation information page.
For information about VAT, please see our VAT Information Page.
If you do not find the links above to be helpful, please send us a message using the form to the right. Please enter your email address carefully. If the address is incorrect, we won't be able to reply to your enquiry. Please note that we are sometimes unable to reach gmx email addresses.